My exclusive rewards don't show up in my pledge. How do I get them?
All exclusive rewards will be automatically added to your pledge via BackerKit once the campaign ends and surveys are filled out.
Last updated: September 16, 2024 21:59
What is included in my pledge tier?
The main campaign page (click “Campaign” in the header!) details everything in a given pledge tier! Locate the tier you are interested in and underneath will be images of everything in that tier as well as an itemized list of everything that’s included.
Additionally you’ll want to look at the stretch goals! The stretch goals will list all current goals as well as goals that have been reached. It will state under each stretch goal what tiers (if any) it’ll be in!
Last updated: September 16, 2024 21:59
What stretch goals are available?
You can find a list of all current and previous stretch goals on our campaign page (click “Campaign” in the header!) under Stretch Goals. This will show you the current stretch goals and stretch goals we’ve reached as well as tiers they will be in and, if applicable, prices as add-ons. Please be sure to read over it carefully!
Last updated: September 16, 2024 21:59
Are any of the items in this campaign Kickstarter exclusives?
Yes! The following items/bundles are Kickstarter Exclusive: - Storm in a Bottle liquid core enamel pin - Master Tome GM Screen by Elderwood Academy
Last updated: September 16, 2024 21:59
When will you begin fulfillment?
Estimates are subject to change as we move through the process, but every attempt will be made to limit unexpected delays.
Currently, our plan is to begin fulfillment of solely digital products (excluding Stretch Goal content) September 2025.
Fulfillment of physical tiers that do not include miniatures is planned to begin in March 2026.
Please keep an eye on our updates for news!
Last updated: September 16, 2024 21:59
I pledged for a digital-only tier and am unable to add physical add-ons. How can I add them?
In order to add physical add-ons, you’ll need to change to a pledge tier that has physical rewards! Unfortunately, digital tiers are not eligible for physical add-ons.
Last updated: September 16, 2024 21:59
Will you be using a pledge manager after the campaign ends?
Yes, we will be using BackerKit! You’ll want to ensure your Kickstarter email address is correct and will match the email you use for BackerKit. Additionally, please ensure your email address is not a Private Apple ID relay email address.
Based on our current timeline, we expect to send surveys out in November of 2024.
Last updated: September 16, 2024 21:59
Where do I add/edit my address for shipping?
We will be requesting your shipping information in our BackerKit survey! We expect to send these out November 2024.
Last updated: September 16, 2024 21:59
How will digital rewards be distributed?
We will distribute all digital rewards through BackerKit.
Last updated: September 16, 2024 21:59
What has already been completed from this campaign?
All of the accessory products have been designed and have been connected with a vendor.
Last updated: September 17, 2024 06:48
How is shipping calculated?
Shipping costs are based on the weight and size of the package. Check out the table at the bottom of the campaign page for our rate estimates! Import and customs fees (including VAT) are not included in our shipping—those are the responsibility of the backer. The shipping costs posted are just estimates. We currently don’t have firm shipping prices entered for physical rewards in BackerKit. We plan to wait until closer to fulfillment to enter & charge you for the physical items on your survey to get the most accurate/fair fulfillment prices. We will update backers after entering those shipping prices before we charge you in BackerKit.
Last updated: November 15, 2024 14:53
What age group is recommended for this project?
SINK! Adventures on the Caldereach Sea is recommended for pirates 13 and up. There are mild descriptions of fantasy violence and gore.
Last updated: September 17, 2024 06:48
Where does the art come from?
All of the art in SINK! Adventures on the Caldereach Sea was created by Sam Rusk!
Last updated: September 17, 2024 06:48
Will there be more volumes of SINK! Adventures on the Caldereach Sea?
It depends on how well the Kickstarter for this project goes! If it performs well, there’s a possibility for sequels!
Last updated: September 17, 2024 06:48
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.